Customer Service Representative

  • Ref: EHX8973
  • Industry: Financial Services
  • Categories: Financial Services Admin/Support
  • Location:
  • Salary:
  • Type: Contract

About the Role

Are you immediately available to start?

Do you have strong customer service experience?

We are currently recruiting for a Customer Service Representative to join a reputable financial services company based in Liverpool on an initial 12 month contract. This is an excellent opportunity to join a fast paced team in a role that will be both challenging and rewarding. The ideal candidate will be comfortable speaking to clients over the phone and take pride in providing a 1st class service.

Responsibilities for the Customer Service Representative include:

  • Act as first point of contact to investment clients
  • Responding to email and telephone queries
  • Providing excellent customer service
  • Using a wide range of knowledge to help with the needs of the client

Key requirements for the Customer Service Representative:

  • Good GCSE grades
  • 2 years’ experience of working in a call centre environment within the financial services industry
  • Excellent communication skills
  • Excellent organisational and time management skills
  • Ability to learn new systems quickly

Whilst this role is initially a 12 month FTC, it’s a great opportunity to join a growing investment firm and gain new knowledge and skills. This is a phone based role, however it is not a call centre environment, and the ideal candidate will be confident and enjoy speaking to clients in a professional manner. If you would like more information please apply now!

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