Import Customer Service Clerk

Job Ref: 

A fantastic vacancy has become available for an Import Customer Service Clerk to join a global shipping firm based in Liverpool city centre. Due go ongoing expansion plans, my client is seeking a professional and hardworking candidate to join their busy and sociable team on a fixed term contract.

This is a great opportunity for someone new to the industry to apply their existing customer service skills or alternatively for someone experienced within the shipping sector to gain additional experience for a well-respected company with a strong global presence.

In return for your experience, the company is offering an excellent salary and benefits package. The successful candidate will ideally have shipping experience and be confident communicating with customers and colleagues.

Reporting to the Import Manager, the Import Customer Service Clerk will be responsible for:

  • Developing and maintaining excellent working relationships with customers
  • Processing manifests
  • Liaising closely with other departments
  • Booking deliveries
  • Acting as a point of contact for customer, depot and haulier
  • Invoicing of additional costs incurred on route to final destination
  • Calculate and invoice quay rent and demurrage costs incurred

Essential Requirements are:

  • Shipping/logistics experience preferred, however candidates from a customer service environment will also be considered
  • Proven customer service skills
  • Ability to work in a pressurised environment
  • Team player

If you have all of the above requirements for the Import Customer Service Clerk position, then please apply now using the link below.

The above vacancy is only one of many that we are handling. Marshall Moore Maritime and Logistics division specialises in recruiting all levels within the Maritime and Logistics industry including:

  • Fuel Trader
  • Marine Trader
  • Commodity Trader
  • Oil Trader
  • Bunkering
  • Marine Fuels
  • Sales Support / Inside Sales Executives
  • Export Customer Services
  • Operations Managers
  • Import & Export Managers
  • Ship Planner
  • Documentation Clerks
  • Key Account Coordinator
  • Freight Forwarders - Import/Export
  • Trade operator
  • Customer Services
  • Commercial Manager
  • Business Development Manager
  • Freight Cashiers
  • Import/Export Clerks
  • Hazardous Cargo Clerks
  • Foreign Language Shipping Clerks
  • Client Account Managers (Office & Field based)

Marshall Moore is a leading specialist recruitment consultancy. If you would like a confidential discussion about your requirements, please don’t hesitate to call Marshall Moore at our Liverpool office. Alternatively submit your CV for immediate consideration and if your application is successful you will be contacted by one of our specialist consultants within 5 working days.

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